As with all shopping websites, we collect personal information from you when you shop online at Tickitey Boo. We are proud of our on-going commitment to manage responsibly, and treat with the utmost respect and confidentiality, any individual information collected during the course of our dealings with our customers. We value the trust our customers have placed in us in providing any personal information, and limit the collection and use to maintain a superior level of service to our customers.
The information we collect is:
Email address - so we can email you order confirmations, delivery delays, offers etc
Telephone number - we’ll only call if we have a delivery problem
Credit card details - we only ask for these when you place an order
Purchase History Details
Inquiries, suggestions or opinions
Interests and Preferences
At all times there is no obligation for our customers to provide us with personal information, unless it is a necessary requirement to fulfil an order or to provide another customer service function.
Should you wish any of your personal data to be removed from our database at any time please contact us.
Use of Information Collected
All information that Tickitey Boo collects through the course of normal business dealings remains confidential.
We do not disclose personal information to any other organisation, unless the owner of that information has given their consent or when we are required to do so by law.
We only use the information for processing orders or for internal marketing purposes, statistical analysis of customer shopping habits, interests, and preferences, analysis of relevance of our special offers and promotions, and sending information about these promotions and products including sending information by email providing the customers consent has been given for this service.
Security of Information Collected
Tickitey Boo takes all reasonable precautions to ensure that any personal information received is kept confidential.
It is necessary to disclose some personal information to third parties such as delivery contractors in order to facilitate the delivery of orders placed through our website. We take appropriate steps, however, to ensure our suppliers and contractors only use the information provided to them for the intended purpose.
No personal information will be disclosed to any other third party without your consent.
Website and Email
We fully understand that when shoppers visit our website they may not wish to register as a member. We obviously respect this and leave membership fully optional.
The Tickitey Boo website uses "cookies" which are small amounts of information stored on the user's computer by our website server. These "cookies" identify the user's browser but they do not identify the user personally and no sensitive information is stored within the Tickitey Boo website "cookies". While "cookies" can be disabled by the user by going to the preferences or options menus in their browser, we recommend that you don't disable "cookies" in order to allow for a better and faster experience at Tickitey Boo.
Our website uses sophisticated encryption technology and secure servers to keep your personal information (including your name, email and mailing address, phone number, credit card information and purchase history) safe. All your ordering information is protected during transmission by using the Secure Sockets Layer (SSL), which encrypts the information that you input so it can't be read in transit. In addition, the customer data we collect is protected against unauthorized access.
We do not encourage (and in fact advise against) sending any sensitive information by email, as information sent by email is not encrypted and therefore not a secure mode of transmission.
The Tickitey Boo website is accessible to people of all ages, however, we do not permit any person under the age of 18 to register as a member or shop through our website.
Access and Update of Information
You may check whether we hold any of your personal data and, if so, may also request to update, change or request a copy of your personal data held by us. We may take reasonable steps to verify your identity before granting access or permitting changes to your personal data.
We will respond to your request for a copy of your personal data within 60 days of your request in compliance with the Personal Data (Privacy) Ordinance. A reasonable fee may be charged to cover our administrative costs.
Please note that we will not retain your personal data longer than necessary.